TERMS OF USE

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern eat 17 Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘ eat 17 Limited’ or ‘us’ or ‘we’ refers to the owner of the website, “ eat 17 Limited” whose registered office is 24-26 Orford Road, London, England E17 9NJ and is a registered company with The Companies House of England with company registration number 0954 3586. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

OUR REFUND POLICY

We strive to ensure your satisfaction with every purchase made from eat 17 . Our refund policy outlines the terms and conditions for processing refunds:

Refund Eligibility: We accept refund requests for items that are defective, damaged, or not as described. Refunds are processed for eligible items within 30 days of the purchase date. Non-Refundable Items: Perishable goods such as food items are non-refundable. Additionally, gift cards and downloadable products are also non-refundable. Refund Process: To initiate a refund, please contact our customer support team with your order details and reason for refund. Once your request is received and approved, we will notify you and initiate the refund process. Refunds will be issued to the original payment method used during the purchase. Return Shipping: Customers are responsible for return shipping costs unless the item received is defective or damaged. We recommend using a trackable shipping service for returning items. Refund Confirmation: Once your returned item is received and inspected, we will send you an email notification confirming the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer’s policies.

Contact Information: If you have any questions regarding our refund policy, please contact our customer support team at info@eat17.co.uk.

Please note that this refund policy is subject to change without prior notice. We encourage you to review this policy periodically for any updates.